Get the Best AXA Travel Insurance in Hong Kong

Updated November 2019

Looking for the best travel insurance in Hong Kong? MoneySmart compares different single-trip or annual travel insurance plans from AXA with confidence.

Edit Trip Details

Trip Details

Price per adult
HK$201

$500,000

Medical Coverage (Overseas)

$25,000

Trip Cancellation

$10,000

Loss/Damage of Baggage

HK$201

Price per adult
  • AXA SmartTraveller Insurance Policy is provided by AXA General Insurance Hong Kong Limited

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Compare AXA Best Travel Insurance 2019

Travel Insurance PlanOverseas Medical CoverageSpeciality
AXA SmartTraveller Essential PlanUp to HK$500,00024-hour worldwide emergency service available

Why AXA Travel Insurance?

AXA Travel Insurance gives you and your family comprehensive protection. While almost all travel insurance offers medical protection, AXA Travel Insurance has more extensive coverage, covering your medical expenses during and after the trip from guaranteed hospital admittance deposit to local translation services costs and follow-up medical expenses after returning to Hong Kong. The medical protection also covers alternative treatments such as Chinese bone-setting, acupuncture, physiotherapy or chiropractic treatment for you to choose the most suitable medical care you need. AXA Travel Insurance also provides compassionate visits and return of unattended dependent children.

Single Journey VS Annual Cover

Single Journey Cover is designed for travellers who only travel occasionally while Annual Cover is tailored for frequent travellers. If you compare the cost of annual & single travel insurance plans, you will find that the cost of the former is on average almost 6 times more than the cost of the latter. In other words, unless you are a frequent traveller that will travel up to or more than 6 times a year, it is probably cheaper to buy single travel insurance. If you opt for single travel insurance for multiple trips a year, you will need to purchase single travel insurance every time when you go on holiday. If you choose the annual cover, it also saves you the hassle from buying travel insurance every time you travel.

AXA Travel Insurance Coverage

No matter if you book a tour or travel on your own, you will also need to compare the coverage of different types of policy and pick the one that suits you and your family the most.

For single-trip travel insurance, your unmarried child/ children aged between 30 days to 18 years old can enjoy free cover if the details of the children are provided in the proposal form.

It is worth noting that the age limit applies to travel insurance. For a single journey policy, the insured person must be between 30 days and 85 years old. The maximum limit for the annual cover is 75 years old. This policy provides cover for lost or damaged personal belongings including computer and camera but mobile phones and tablets are excluded.

AXA Travel Insurance Optional Covers

The basic plan provides coverage for accidental death and 9 permanent total disablement situations. You also have the option to upgrade the policy to include 9 other disablement situations to get more comprehensive coverage. For single trip travel insurance, your children are eligible for free cover. You can also upgrade the plan to enjoy enhanced children's cover to 100% medical expenses coverage and 50% accidental death coverage. You can pay for the optional coverage for the guarantee of hospital deposit to the hospital under Hospital Network in China if you present the China Hospital Deposit Guarantee Card.

Frequently Asked Questions

Are hazardous sports covered?

AXA SmartTraveller covers general amateur sports and activities with no excess. The policy sets no limit on the depth of dive.

If my phone is lost while I’m on holiday, will AXA SmartTraveller cover my loss?

No. Although this policy provides cover for lost or damaged personal belongings, mobile phones and tablets are excluded.

How far in advance can I buy travel insurance?

You can purchase SmartTraveller 90 days before your trip. Benefits provisions for the loss of deposit and trip cancellation become effective once the insurance is bought. Therefore, it would be wise to buy your travel insurance as soon as you can.

Will AXA SmartTraveller cover my loss for overbooked flight?

Yes, SmartTraveller will cover your extra accommodation and meal expenses due to overbooking of a flight.

Can I buy SmartTraveller after I arrive at my destination?

AXA's SmartTraveller Insurance Plan commences when the insured person leaves his/her place of residence in Hong Kong. Therefore, you will not be covered if you buy the insurance policy after you arrived at your destination. In fact, it is better to buy travel insurance earlier as SmartTraveller accepts application 90 days prior to the departure date. Getting SmartTraveller earlier before your departure will be able to cover your risk from unexpected incidents such as serious illnesses or travel alerts raised that may cause flight delay or cancellation before your departure.

Does SmartTraveller cover licensed diving?

SmartTraveller covers general amateur sports and activities such as licensed diving with no limit on the depth of dive. However, please note that any kind of labor or manual work such as commercial diving, oil rigging, mining are not covered.