Ping An Insurance Travel Insurance Hong Kong 2026: Coverage and Reviews

We found 1 PingAn Insurance Plans for you!

Ping An Deluxe Plan image
HK$209
Premium
Ping An Deluxe Plan
HK$1,200,000
Overseas Medical Expenses
HK$10,000
Rental Vehicle Excess Coverage
HK$20,000
Loss/Damage of Baggage

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Best Ping An Travel Insurance

Ping An Leisure Plan: Overseas medical benefits up to HK$1,200,000. Provide cover for hazardous sports & activities and rental vehicle excess protection benefits.

Ping An has built its travel insurance reputation on reliability, practical coverage, and smooth digital support—all designed for Hong Kongers planning trips abroad.

Things you need to know about Ping An Travel Insurance

Flat premium worldwide

No matter where you travel, you pay a flat policy premium worldwide. Ping An Travel Insurance offers different tiers of travel insurance policies. The more you pay, the more coverage you enjoy and the higher the limit you can claim.

Travel alerts

The travel insurance company usually excludes places with travel alerts and Ping An Travel Insurance is no exception. Ping An Travel Insurance does not cover places with Black travel alert.

Journey cancellation protection

Journey cancellation is covered in the travel insurance. Reasons for cancellation that are covered include serious illness, death, adverse weather, natural disasters, strikes, riots and terrorist attacks.

Personal belongings protection

While you are covered for lost items, you must report lost or stolen items to the local police within 24 hours after the incident has happened. You need to submit a report by police and proof of purchase in order to make a claim.

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Key Cover Highlights of Ping An Deluxe Plan

Overseas medical protection

Up to HK$1,200,000 for medical expenses incurred abroad.

Baggage protection

Covers loss up to HK$20,000 (HK$2,000 per item) and delay up to HK$1,000 after 10 hours.

Travel delay support

If your flight is delayed for one hour or more, you can enjoy SmartDelay Lounge Access after registering your flight details in advance.

Personal liability

Coverage up to HK$750,000 for accidental injury or property damage to others.

Document loss

Reimbursement of up to HK$10,000 for passport or ticket replacement costs.

Personal accident protection

Up to HK$1,200,000 for accidental death or permanent disability.

Ping An Travel Insurance Coverage

It is worth spending time understanding the coverage of travel insurance policies before getting insured.

Lost Phone Coverage

Ping An Travel Insurance does not provide cover for lost phones/ computers.

Hazardous Sports Coverage

Ping An Travel Insurance provides covers for leisure and non-professional activities including skiing, diving, bungee jump, hiking and watersports.

Car Excess Cover

If you will drive aboard, it is important to check the car excess cover before getting insured. In general, the excess cover is between HK$3,500- HK$5,000 but Ping An Travel Insurance offers up to HK$10,000.

Ping An Travel Insurance Hong Kong: Plans & Cover Compared

Ping An travel insurance plans offer solid protection for Hong Kong travellers, combining generous medical coverage, dependable travel inconvenience benefits, and accessible digital tools.

Key Cover Highlights

Ping An’s coverage starts with overseas medical expenses up to HK$1,200,000, ensuring strong financial protection if you fall ill or need hospitalisation abroad. For travel disruptions, the plan compensates for baggage loss up to HK$20,000 (HK$2,000 per item) and baggage delay up to HK$1,000 when your belongings are delayed by more than 10 hours.

If your flight is delayed by an hour or more, the plan also provides SmartDelay Lounge Access—a perk that lets you rest comfortably while waiting for departure, provided you’ve registered beforehand using the redemption code. The plan includes personal liability protection up to HK$750,000, which covers third-party injury or property damage, and document loss reimbursement up to HK$10,000 to replace passports or tickets.

Additional Protection

The Ping An Deluxe Plan also includes coverage for scuba diving and skiing, ideal for travellers engaging in light adventure activities. For unfortunate events such as accidental death or permanent disability, benefits reach up to HK$1,200,000.

What’s Not Included

Certain risks fall outside the plan. Ping An does not cover loss or damage to mobile phones or parachuting incidents. COVID-19–related medical or trip cancellation coverage is not listed in Ping An’s current plan materials. Always check the official policy wording for any updates before travelling.

Ping An Travel Insurance: How to Apply and Make a Claim

Buying and claiming travel insurance with Ping An is simple, fast, and fully digital. The process can be broken down into three main stages: purchase, preparation, and claim submission.

Step 1

Purchase Your Policy

Hong Kong residents can apply for Ping An’s travel insurance directly through MoneySmart. Select the Ping An travel insurance plan, choose your trip dates, and fill in your travel details. Once payment is complete, your e-policy and documents will be sent instantly by email. Keep these files handy—they’ll be required for any future claim.

Step 2

Prepare Your Claim Documents

If something goes wrong on your trip—like baggage delay, loss, or a medical emergency—collect the relevant receipts and proof. Depending on your claim type, you may need boarding passes, delay certificates, purchase invoices, or medical reports. Your Ping An policy wording lists the full set of documents required for each claim category.

Step 3

Submit Your Claim Online

Ping An allows claims to be submitted through its digital claim form, available on its official website. Simply upload your supporting documents and fill in the required fields. Claims are processed digitally, and you can track progress through the contact email provided in your submission.

Helpful Tips

  • Always keep your boarding passes and receipts until your trip concludes.
  • Ensure your claim form matches your e-policy details exactly.
  • Check your spam folder for confirmation emails after submitting your claim.
  • Frequently Asked Questions

    Are amateur sports covered in Ping An Insurance?

    Ping An Travel Insurance provides covers for amateur sports including skiing, diving, bungee jump, hiking and watersports.

    What Does Ping An Travel Insurance Cover?

    Ping An travel insurance provides a wide range of protection for Hong Kong travellers. Coverage includes overseas medical expenses up to HK$1,200,000, emergency evacuation with unlimited limits, and personal accident benefits up to HK$1,200,000. You’ll also receive baggage protection of up to HK$20,000, baggage delay of HK$1,000 for delays longer than ten hours, and document loss cover of HK$10,000.

    Who Can Apply for Ping An Travel Insurance?

    The plan is open to Hong Kong residents and HKID holders. Policies and claims can be managed entirely online, and documents are available in English and Traditional Chinese, making it convenient for both local and overseas residents.

    What Activities Are Covered in Ping An Travel Insurance?

    Ping An’s Deluxe Plan covers popular recreational activities like scuba diving and skiing, as long as they’re conducted under licensed supervision. These inclusions make the plan suitable for leisure trips involving mild adventure sports.

    What Isn’t Covered by Ping An Travel Insurance?

    Ping An does not cover mobile phone loss, parachuting incidents, or reckless activity-related injuries. Travellers should read the official policy wording for a full list of exclusions before purchasing.

    How Do I Make a Claim if I purchased Ping An Travel Insurance?

    All claims can be submitted through Ping An’s online claim form. Make sure to prepare your e-policy, receipts, and any supporting proof (e.g. airline delay confirmation or medical reports). Once submitted, you’ll receive a confirmation email to track your claim status.

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