Frequently Asked Questions
What is the best hotel frequent stay program?
It depends on where you usually travel, which hotels you prefer staying and what credit card you are currently using etc.
Can I have additional credit cards for my family?
Yes. Most credit cards offer supplementary cardholders the same hotel rewards and discount benefits as the principal cardholders.
What information do I need to apply for a credit card?
In general, applicants are required to submit three document types - income proof (e.g. payslip), identification proof (e.g. HKID card), and address proof (e.g. utility bill). You may be required to submit additional supporting documents if necessary.
What do I need to pay attention to when using hotel credit card promotion?
Don't forget to book on the designated link to claim the offer. If you go to the general website or book via the mobile applications, you usually cannot book with the offer. Make sure the discount is applied before you proceed to pay.