Does Ping An Home Insurance cover replacement of personal documents?

Yes. Ping An Home Insurance covers the actual cost or fees incurred for replacing the loss of the passport, driving license, HKID card provided that the insured pay for the excess (min HK$250).

Does Ping An Home Insurance only cover the loss or damage of personal belongings caused by accidents happening within the household?

No. It provides coverage for loss of or damage to your personal effects happened worldwide. The maximum annual benefit is HK$20,000, capped at HK$2,500 per item.

Does Ping An Home Insurance cover replacement of windows, door locks and keys caused by burglary?

Yes. It covers the replacement of damaged windows, door locks and keys caused by burglary.

The insured needs to submit the home protection claim form to Ping An within 30 days from the date of the accident. For burglary/ robbery/ loss of cash, the insured is required to notify the police first.

Compare Ping An Home Insurance in Hong Kong 2023

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Looking for Home Content Insurance for Floor Area: 500

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Ping An Home Insurance

Ping An Home Insurance Plan	Highlight	The annual maximum limit for household contents
Ping An Home Insurance Plan Ping An Anti-epidemic Home Package	Provide comprehensive cover for the insured, his/her family, domestic helper and pets. Get the policy certificate within 5 minutes.	HK$1,000,000

Home Contents

Ping An Home Insurance covers damage to home contents caused by unforeseen accidents including fire, gas explosion, flooding, burglary, etc. The maximum coverage for each item is HK$150,000 for any one event and the maximum annual benefit is HK$1,000,000.

Domestic Helper's Property

Ping An Home Insurance provides cover for the loss or damage to the personal effects of your domestic helper caused by unforeseen accidents. The maximum annual benefit is HK$10,000.

Illegal Use of Credit Card/ Cover for Loss of Money

The insured enjoys protection against the authorized use of credit cards. The maximum annual benefit is HK$3,000. Also cover cash loss up to HK$2,500 annually due to accidents including robbery and burglary.

Alternative Accommodation

Ping An covers the cost of temporary accommodation, capped at HK$50,000 annually (HK$1,500/day) following the damage happened to the insured’s premise.

Legal Liability

Ping An covers any claims against the insured or his/her family members, dogs & cats only in the event of negligence causing bodily injury or property damage to a third party worldwide, excluding U.S.A and Canada.

24-hour Emergency Assistance Service

Ping An offers 24-hour home assistance hotline at +852 2851 1990 for free referral assistance, including home nursing or babysitting, plumber services, etc. Cover for locksmith assistance is also available, capped at HK$500.

Step 1

Get an instant quote by entering the information for the insured property, including gross floor area, type of insured premises (under 5-storeys or not) and policy effective date.

Step 2

After you have received the quote, you can select the plan that suits you the most, then fill out the insured information including address and personal details.

Step 3

Finally, double-check the details you have entered and then proceed to payment. The policy certificate will be ready in 5 minutes.

Ping An Home Insurance Major Exclusions

Normal wear and tear and market depreciation
Mobile phones, computers and contact lenses
Personal items detained by the customs
Properties contained in the open generally, for example, aerials or satellite receivers
Unoccupied property for more than 45 consecutive days
Accidents in any unattended, convertible or open car

Ping An Home Insurance Premium

Ping An Home Insurance	Max. Gross Floor Area	Annual Premium (levy included)
Ping An Anti-epidemic Home Package (5-storeys or more)	500	HK$690
ing An Anti-epidemic Home Package (less than 5-storeys)	500	HK$1,161

Ping An Home Insurance Excess

Coverage	Excess percentage	Minimum Excesses
Home Contents and personal effects	10% of the adjusted loss	HK$500 (Cover personal documents replacement: HK$250)
Water damage	10% of the adjusted loss	HK$3,000

Ping An Home Insurance FAQ

Does Ping An Home Insurance cover replacement of personal documents?: Yes. Ping An Home Insurance covers the actual cost or fees incurred for replacing the loss of the passport, driving license, HKID card provided that the insured pay for the excess (min HK$250).
Does Ping An Home Insurance only cover the loss or damage of personal belongings caused by accidents happening within the household?: No. It provides coverage for loss of or damage to your personal effects happened worldwide. The maximum annual benefit is HK$20,000, capped at HK$2,500 per item.
Does Ping An Home Insurance cover replacement of windows, door locks and keys caused by burglary?: Yes. It covers the replacement of damaged windows, door locks and keys caused by burglary.
How to make a claim?: The insured needs to submit the home protection claim form to Ping An within 30 days from the date of the accident. For burglary/ robbery/ loss of cash, the insured is required to notify the police first.

Compare Ping An Home Insurance in Hong Kong 2023

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